Writing Task No.4 - A Letter of Complaint

26 Gefen St.
Tel Aviv
58431
November 2, 2013

The Manager
Fashion Forward Ltd.
34 Menachem Begin St.
Tel Aviv
50324

Dear Sir/Madam,

I'm a regular costumer at your store in the local mall of Tel Aviv, and I noticed the prices of multiple items were highly increased(phr.) during the last few weeks. As much as I love the products you are selling, I am truly disappointed by that unreasonable increase in the prices. 

As many of us know, buying fashionable clothes in high quality(phr.) and in affordable prices is not an easy task. It takes endless hours spent in the mall looking for the right pair of jeans or the suitable dress for a party. I like this kind of searches, because it makes me happy when I find what I was looking for. However, I'm even happier when I buy the item I wanted for a normal amount of money.

I love your store very much and I always find something I like in it, but recently I feel like I'm being cheated. A simple black dress that last week was sold at(ww.) 199.99 shekels is now sold at(ww.) 259.99 shekels. A pair of skinny jeans I bought from you last month at(ww.) 299.99 shekels is now sold at(ww.) 369.99 shekels, and the list of products continues. 

To sum up, I really hope you'll consider my complaint and do something to improve(ww.) the prices of items in your store, because if nothing can be done I'm sure you'll lose some major regular costumers like me, who can't afford shopping at your store anymore. Moreover, I recommend that you'll(מיותר) do a survey in which you'll ask your costumers what kind of prices they consider affordable, to prevent this kind of situation from happening again.

Yours sincerely, 

Clara Gray

Very good letter!But the grade remains the same.
(96)
Daphna